Globe 5G SIM & eSIM Guide

To access 5G, you generally need a compatible SIM/eSIM and a plan that enables 5G service. Many users choose prepaid options for flexibility, including eSIM on supported devices.

SIM vs eSIM

• SIM: physical card you insert into the device
• eSIM: digital profile that can be installed on compatible phones
• Both require 5G-capable hardware and 5G coverage in your area

Checklist for 5G access

• 5G-capable device and updated firmware
• 5G enabled in device settings (if applicable)
• A plan or add-on that includes 5G access

FAQ

Why do I have a 5G phone but no 5G signal?
You may be outside coverage, your plan may not include 5G access, or your device may not support the local 5G bands.

Do I need a new SIM for 5G?
In many cases you may need a compatible SIM/eSIM. Check your operator guidance and your device requirements.

Last updated: January 22, 2026